Portland Auto Repair

I waited a while to write this review, because I wanted to be sure my gut feeling was right. I brought my Jeep Cherokee in over the summer for some knocking sounds in my suspension. I ended up getting control arms, some other bushings and a wheel bearing. Drove away and the knocking sound was immediately happening again. I sighed and just went home, as I didn't have another day to leave my vehicle there and figured I'd go home and look at things and compare to the invoice and see if everything was fixed and they just didn't know what the sound actually was. Everything looked right, so I didn't bother going back. I just had my Jeep in to another mechanic today and he noticed the control arm bushings were cracked. He said nothing to worry about really, it's still ok to drive it but it's weird that there's new control arms, and old bushings. Why would they not replace the bushings when replacing control arms? Makes no sense.

I called the store and spoke with Jason 10 minutes before arriving at Honest-1. I needed a new headlight and he gave me a reasonable quote so I headed over. Once I got there he was with me in less than two minutes, changed out the bulb in about three minutes and sent me on my way! It was the fastest and most efficient auto mechanic experience I’ve ever had in my life! Albeit it was the day after Christmas so I imagine it was slow for a Wednesday but I will absolutely go there next time I need any work done! The service was exceptional, the mechanic was polite and down to earth and it all happened so fast I spent more time driving there than anything else!

Needed to get my front left blinker replaced and these guys did a fantastic job! In and out in less then 10 minutes. Very friendly staff, clean building, and professional. Highly recommended and I will definitely be back for any future repairs or service.

I have visited Honest 1 multiple times. Wonderful explanations for work needed. Helped me decide which repairs were urgent and which ones were not. After years of trying to find a good mechanic, I feel I have one!!

I found my new mechanic.

Our family has gone to Honest-1 for years now. The work is thorough, and I've never had a problem asking questions about what was done or following-up if I run into problems after taking the car in to them. The biggest thing for me is that I trust them to take care of my car without trying to make as much money off of me as possible. They let me know their advice, what is necessary and what is optional, and they let me make the decision about what to have done. I will leave my car with them for days when they are busy, even for a simple matter, because I know that they will be honest with me and do a great job with my car. I won't take my car anywhere else, period.

Wow, Jason at Honest-1 is my new best friend! The splash guard under my car came loose this morning and was scraping the ground as I drove to work. I pulled into Honest-1 (never been before) and asked if they could take a look. Not only did they confirm that it wasn't the end of the world, a technician re-affixed it right then and there and they didn't charge me! So impressed with the customer service, friendliness, and quick work. I'll definitely be returning for tires in the near future!

Jason and the crew were great, raining day, flat tires . Took me In+ Put spare in in no time. Saved my day👍Thank you thank you❣️

On October 15th, 2018 I had my vehicle towed to Honest 1 Auto Repair on Stark while I was at work because it wouldn't start over the weekend. Scott charged me $125 for a diagnostic fee, which is fine. I understand a mechanic's time is valuable. After they took a look at it they said my battery was dead then they wanted $495 total to replace it with a new one. FOUR HUNDRED AND NINETY FIVE DOLLARS TO REPLACE A DEAD BATTERY! After I said I couldn't afford that Scott told me to get my car off their property immediately even though they charged me the $125. I ate the cost for a dead battery diagnosis on top of two towing costs. I did not have a good experience with this company and wanted to share with the public. If I could give 0 stars I would. I would not recommend this repair shop to anyone.

Talk about an honest mechanic shop. I have always been Leary on places that have the name honest in them but this place for sure will take care of you. If you go to the stark location Scotty is the best. They talk to you like you are a person, dont lecture you on neglect and make sure you understand the importance or relevance of the care needed in your car. You dont need a mechanics degree to understand what they are explaining. Might be a little more pricey than some locations but this experience is you get what you pay for. I would rather pay $10 more to KNOW and feel confident I am being taken care of in the right way. From simple as oil change to struts and transmissions. And if they cant do the work they have a great partnership with other business referrals!