Portland Auto Repair

Fast service

I felt the service here was very straightforward and attentive. The mechanic who worked on my car happened to be in the lobby when I came to pick up the car, and they happily talked with me at length about my car.

Called and was able to schedule an appointment promptly. Was greeted warmly, car was serviced within the promised time and at that price, and I was treated well as a guest. No attempts to upsell that I’m used to having to battle at other places. Highly recommend!

I had a two year Amer'cas Best Care Plan that was actually not part of their location to offer the service, but they helped me with it anyway, which it was amazing! thanks!

I've been a customer for over 9years. In the last 2 years I've seen this place seriously drop in quality and customer service. I won't be back ever. Everything from over charging me for a cooling system repair that they had to fix again in less than 8months to a suspension repair that is still giving me problems. The last issue that happened a couple of weeks ago, I'm not so sure wasn't caused by The faulty repairs on the cooling system. A n d they charged me to look at my car. Plus a healthy dose of bad attitude and rudeness. No thank you. This place got the last dollar they will ever see from me. BEWARE

I always feel good about bringing my car here. The team is friendly, helpful, and honest—never recommending services I don't need or price gauging. Honest-1 is my go-to shop for maintenance and repairs.

Devin Harris is the Service Manager, and went so far above and beyond for me that these folks will have my business forever! And Scott Seidel, the Store Manager, made sure that my car was taken care of exactly as promised, and even recommended shops that take care of issues that Honest-1 isn't able to address. Open, honest and willing to go the extra mile, I recommend this shop as one who brought in an old beater, and drove away with a huge smile!

I purchased a groupon from Honest 1 Auto Care which included a AC inspection. When I called the gentleman said to have that done it would cost an additional $60 just for the inspection and then wouldn't give me a price for what it would cost in addition to that to service and add freon. Needless to say, I cancelled the groupon coupon and found another garage that was professional and up front about what their groupon included and what the service included. Jays Auto is where I chose to go. They got me in quickly and were up front and HONEST!

Friendly, and efficient with their customer service. Oil change was done right, and I trust their inspection my Subaru.

Devin was helpful and very professional.