I came in for my morning appointment a few minutes late but still had my oil change done within 37 minutes, pretty quick, everyone I spoke with were friendly and the lounge is nice, free coffee, soda, and wifi. Only thing that disappointed me, well maybe not was that nothing on the paper work at the end showed anything regarding the "free" 21 point inspection or what fluids were topped off; I would have liked to know on the receipt (paper work given) showing this information besides the oil and oil filter. They did mention though that they would let me know if anything was wrong in person. So maybe they did it and nothing was wrong, I don't know. Besides that I was happy I got my oil change. Good experience, would recommend the place and the Groupon.