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Portland Auto Repair

(503) 444-8590updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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4

Great service! Worth every penny. Have spent a lot of money here, I come here when warranty won't cover costs at dealership. The guys at the counter can be a little harsh in the way they deal with customers, but these guys are called Honest One not Upselling and Sugar Coating. The building is a little outdated, and there's not an area for kids to wait. I would not plan on hanging out in the office if possible. But by all means, this is some superior service.

3

Feel OK about service- a little bit of lack of communication such as not receiving a call confirming the work was complete, and not getting full report on work done/ not done.

1

This used to be my go-to mechanic when Pete the previous manager was still there. He was always helpful and always gave me a good price. This is not so anymore. I went in last week, they really tried to rip me off and were rude. Gave me a diagnostic on my car even though I knew exactly what was wrong with it already. Claimed I needed almost 1000$ in repairs even though I needed something small to be fixed. And even when I just got them to do the repair I wanted in the first place, I still feel like I was overcharged for the service. Also the manager was quite rude to me on the phone. Terrible experience here. I will not be going back.

5

Always super helpful and great service every time. Very personable, enjoy coming to have my car serviced.

4

Their reputation lives up to their name. A good auto company you can trust.

5

Honest and dependable auto service. Get regular oil changes there, but you'll need to leave the car.

5

I've been taking my vehicles here since the shop opened. Pete and Scotty always deliver, I feel in safe hands.

5

I ended up not having the work done on my car, but they were super kind on the phone, let me know all of the issues with my car and allowed me to make an informed decision on its fate.

4

They were very fast and efficient so my experience was overall positive. This is, however, the second time I've asked them to please check my tire pressure as my pressure warning light was on and they failed to do so. No big deal as that's not really part of the service I paid for but they said they'd do it at the front desk so.... one other thing that I'm used to from the Jiffy Lube types is a nice report of the other replaceable hardware in the car and what it's life-span is looking like, that would certainly be nice to have.

4

Great service, great prices. No more second opinions for me, just Action Auto Care. I have used them several times now and each time priced around before selecting Action Auto Care. They have always been fast, courteous and inexpensive. Never trying to sell me something I do not need.

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