Portland Auto Repair

Took excellent care of me -- went above and beyond to make sure everything was right.

I came in for my morning appointment a few minutes late but still had my oil change done within 37 minutes, pretty quick, everyone I spoke with were friendly and the lounge is nice, free coffee, soda, and wifi. Only thing that disappointed me, well maybe not was that nothing on the paper work at the end showed anything regarding the "free" 21 point inspection or what fluids were topped off; I would have liked to know on the receipt (paper work given) showing this information besides the oil and oil filter. They did mention though that they would let me know if anything was wrong in person. So maybe they did it and nothing was wrong, I don't know. Besides that I was happy I got my oil change. Good experience, would recommend the place and the Groupon.

Thank you again for great service. I had to be towed to the shop and leave my car for diagnosis. The bad news was I needed a new distributor. The good news was it could be taken care of the following day. I love having a neighborhood shop where the people know me and know my car.

I couldn't be happier with the service I get at Honest 1. They never suggest work that isn't needed. They are fast, friendly and very helpful. So happy they are just a short walk away!

Awesome speedy friendly service.

Great service! Worth every penny. Have spent a lot of money here, I come here when warranty won't cover costs at dealership. The guys at the counter can be a little harsh in the way they deal with customers, but these guys are called Honest One not Upselling and Sugar Coating. The building is a little outdated, and there's not an area for kids to wait. I would not plan on hanging out in the office if possible. But by all means, this is some superior service.

Feel OK about service- a little bit of lack of communication such as not receiving a call confirming the work was complete, and not getting full report on work done/ not done.

This used to be my go-to mechanic when Pete the previous manager was still there. He was always helpful and always gave me a good price. This is not so anymore. I went in last week, they really tried to rip me off and were rude. Gave me a diagnostic on my car even though I knew exactly what was wrong with it already. Claimed I needed almost 1000$ in repairs even though I needed something small to be fixed. And even when I just got them to do the repair I wanted in the first place, I still feel like I was overcharged for the service. Also the manager was quite rude to me on the phone. Terrible experience here. I will not be going back.

Always super helpful and great service every time. Very personable, enjoy coming to have my car serviced.

Their reputation lives up to their name. A good auto company you can trust.