"Affordable, experienced, TRUSTWORTHY" Pete is my 4th mechanic in Portland. The first 3 seemed under-skilled and/or untrustworthy. I don't come in often, but when I need something Pete usually answers my email in (I'm not kidding) under 5 minutes. Once we set an appointment, my car is always fixed well, on time, and for a reasonable price. It's nice to know I won't need 5th mechanic in town. I will literally never go to anyone else. As for the waiting room...you can tell they're trying. Coffee, computers, chairs, TV, etc. Unfortunately all the furniture feels old, most of the chairs are uncomfortable, and the tables are too high. The layout is a little unfortunate, but some new furniture would go a loooooong way. 5 stars for being an awesome, honest auto shop. -1 star for an unfortunate waiting room.