Lives up to their name. Daughter's car has been running with very dirty transmission fluid for several weeks. She called two shops and chose Honest-1. She received a speedy service appointment, and they were very expedient on service day. This given that they had to fill, run, and drain the transmission twice before the fluid stayed clear. Their charges for the service were extremely reasonable, especially given three separate fills of fluid before they released the car. They could have taken advantage of a young woman and charged substantially more for the service, happily they didn't, and earned a repeat customer. Thank you, gentlemen. This was a very good experience. (And it's great to see this shop back in business after being closed for several months for what appears to have been a fire in the building.)